Frequently Asked Questions
Everything You Need to Know About Storage in Sumrall, MS
Find answers to common questions about renting, security, and accessing your unit at any of our four convenient locations.
Getting Started & Renting
How do I rent a storage unit?
Renting is easy and can be done entirely online! Simply browse our available units at any of our four Sumrall locations, select the size that fits your needs, and follow the prompts to sign your lease and pay. You can also call us at (601) 543-6272 if you prefer to speak with someone.
What information do I need to provide to rent?
You will need a valid government-issued ID (such as a driver’s license or passport), a phone number, and a valid email address to complete your digital lease.
How long are the lease terms?
We offer flexible month-to-month leases. This means you aren’t locked into a long-term contract and can move out whenever you need—just give us the required notice.
Units & Access
What is "Climate Control" and do I need it?
Climate-controlled units are kept within a set temperature range year-round. We highly recommend these for items sensitive to Mississippi’s heat and humidity, such as wooden furniture, electronics, antiques, photographs, and important documents.
When can I access my belongings?
Our tenants enjoy 24-hour access, 7 days a week, 365 days a year. Whether it’s late at night or early Sunday morning, you can get to your unit whenever it’s convenient for you.
Do you have drive-up units?
Yes! We offer drive-up access at our facilities, allowing you to park your vehicle directly in front of your unit for easy loading and unloading.
Payments & Billing
How do I pay my monthly rent?
We make billing simple with our online software. You can pay via our website using a credit or debit card. For the ultimate convenience, you can also sign up for Auto-Pay so you never have to worry about a late fee.
Is my personal information secure? A
bsolutely. Our website uses SSL encryption to ensure that your personal data and payment information are always protected.
Security & Protection
How is the facility secured?
We take the security of your property seriously. Our facilities feature digital video surveillance and well-lit premises to provide a safe environment for you and your belongings.
Do I need my own lock?
Yes, you will need to provide your own lock for your unit. This ensures that you are the only person with a key to your space. We recommend a high-quality disc lock for maximum security.